Bonmoniq legal
Privacy Policy
- Last updated
- 2026-05-11
This English version is provided for information as a free translation. The French version is the official legal version. If there is any conflict, the French version prevails.
Identity of the controller
Bonmoniq is the data controller for personal data processed to operate the website, provide the Service, manage accounts, handle billing, maintain security, and communicate with users.
| Information | Detail |
|---|---|
| Controller | Bonmoniq |
| Legal form | SASU, Société par Actions Simplifiée Unipersonnelle |
| SIREN | 104 435 557 |
| RCS | Paris |
| Registered address | 47 rue Vivienne, 75002 Paris, France |
| Legal representative | Dmitrii Poroshkov, President |
| Legal contact | legal@bonmoniq.com |
Data categories
Bonmoniq processes account data, billing data, connection logs, usage data, support data, and cookie-related data as necessary to operate the website and Service.
Legal bases
Bonmoniq relies on contract performance, legal obligations, legitimate interest, and consent depending on the specific purpose, as further detailed below.
Processors and sub-processors
| Processor | Service | Location | Safeguards |
|---|---|---|---|
| Cloudflare Inc. | Delivery of the website and Service interface, DNS, CDN, DDoS protection, network security and edge caching | United States, with a global edge network | Standard Contractual Clauses, DPF where certified and applicable contractual safeguards |
| Stripe Payments Europe or Mollie B.V. | Payment processing | European Union, with possible operations outside the EU | SCC + DPF depending on entity and transfer |
| Google Workspace | Business email and office tools | EU/USA | SCC + DPF where certified |
| Sinch AB | Communications infrastructure (numbers, voice, SMS, RCS) | Sweden, EU | EU operator, GDPR-native |
| Mistral AI SAS | AI voice agent (when enabled) | France, EU | EU operator, GDPR-native |
Bonmoniq does not sell users' personal data.
Data processed by AI voice agents
When the Customer enables an AI voice agent in the Service, conversations are processed by Mistral AI SAS through the European product path.
Bonmoniq uses US technology providers for certain delivery, security, email, or payment functions. The residency commitment concerns customer communication content: voice, messaging, and AI conversation data for customers on the European product path is processed by providers located in the European Union.
Bonmoniq is designed to support AI disclosure at the beginning of each call so that Customers can prepare for the transparency obligations in Article 50 of the EU AI Act, which apply from 2 August 2026.
Transfers outside the EU
Some processors are established in the United States or may process technical, support, security, or payment data from the United States. Transfers outside the EU are governed by the safeguards set out in Articles 44 to 49 GDPR. Customer voice, messaging, and AI conversation content on the European product path is not routed to US communications or AI providers.
Retention
Account data is retained for the contractual relationship and a limited post-termination period where necessary for evidence, security, and legal obligations. Billing data and invoices are retained for the legally required accounting period. Connection logs are retained for security and legal purposes. Free-tier data after cancellation may be deleted after 6 months in accordance with the Fair Use Policy and GDPR obligations.
Rights of data subjects
Under Articles 15 to 22 GDPR, data subjects may exercise rights of access, rectification, erasure, restriction, portability, objection, and consent withdrawal by contacting privacy@bonmoniq.com.
Security
Bonmoniq applies TLS for communications, access control for production systems, strong authentication for administrative accounts, logging of security events, and contractual controls with relevant processors.
Cookies
Cookies and trackers are described in the Cookie Policy. Non-essential cookies are placed only after consent where required.
Governing law and jurisdiction
This Privacy Policy is governed by French law and EU data protection law. For disputes between professionals, the Paris Commercial Court has exclusive jurisdiction, subject to mandatory contrary provisions.
Last updated: 11 May 2026 For any question regarding this document, contact us at legal@bonmoniq.com.