Overview
Track messages awaiting a reply and calls not yet returned.
Product
See the activity behind the conversations.
See answered and missed calls, messages awaiting a reply and the team’s task activity.
Choose Starter, Team or Business for your workspace.
Track messages awaiting a reply and calls not yet returned.
Explore the interface
Calls
The daily chart separates answered and missed incoming calls for the selected period.
See what still needs the team’s attention.
Choose a reporting period to see where work is building up. Call outcomes and messages awaiting a reply help the team understand what needs attention.
- Answered and missed calls.
- Messages awaiting a reply.
- A selected reporting period.