Business voicemail greeting examples: 8 scripts to adapt

Situation

The generator reads the text exactly as written: replace every [word in brackets] first.

• Cannot take the call

  Cannot answer

  A general greeting for any time nobody can answer.

  Thank you for calling. We cannot take your call right now. Please leave your name, phone number and a short message. We will call you back as soon as we can.

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  Prerecorded example, Bonmoniq Premium Voice

• With other customers

  Cannot answer

  For a shop, salon or workshop where the team is busy, with a same-day callback.

  Thank you for calling [business name]. We are with other customers at the moment. Please leave your name, number and the reason for your call, and we will call you back today.

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• Office closed

  Outside hours

  Outside business hours, when callers already know your opening times.

  Thank you for calling. Our office is currently closed. Please leave your name, phone number and a short message. We will get back to you during our next working day.

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  Prerecorded example, Bonmoniq Premium Voice

• Closed, with opening hours

  Outside hours

  Outside business hours, when callers may not know when you open.

  Thank you for calling [business name]. Our office is open Monday to Friday, 9am to 5:30pm. Please leave your name, number and a short message, and we will call you back on our next working day.

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• Team on holiday

  Closures

  A short holiday or bank holiday closure, without dates to update.

  Thank you for calling. Our team is away on holiday. Please leave your name, phone number and a short message. We will get back to you when we return.

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  Prerecorded example, Bonmoniq Premium Voice

• Closed between two dates

  Closures

  A longer closure, such as Christmas, with the date you reopen and a written contact for urgent requests.

  Thank you for calling [business name]. We are closed from [first day] and reopen on [return date]. Please leave your name, number and a short message, and we will call you back when we reopen. For anything urgent, email [email address].

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• Accounts team

  Teams and people

  A department line that needs a reference, here an invoice number, to act on the message.

  You have reached the accounts team at [business name]. Please leave your name, your company, the invoice number if you have one and a phone number. We will get back to you within two working days.

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• One person's line

  Teams and people

  A direct line, with the main number for callers who cannot wait.

  You have reached [first name] at [business name]. I cannot take your call right now. Please leave your name, number and a short message, and I will call you back. If it is urgent, call [main number] to reach the team.

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