Contact list
Find the customer in the workspace's contact list.

Keep the customer's details and conversation close, so the team can find the right context before replying.
Choose Starter, Team or Business for your workspace.

Find the customer in the workspace's contact list.
Find the customer in the workspace's contact list.

Open the contact to see the details the team keeps together.

The contact list helps you find a customer. Their details give the team a shared reference for the next exchange.