Billing country

Canada

Plans and pricing

Compare plans, features and billing options.

Billing cycle

Prices in CAD per workspace, excluding tax. Applicable rates depend on your billing country.

Starter

For a small team

CA$160

per workspace / monthBilled monthly

Get started

Plan at a glance

3 users
1 business number
Unlimited US/Canada callsFair Use applies
SMS/MMS serviceBilled separately
100 Voice AI minutesper month
1 GB storage
Full analytics

Team

For a growing team

CA$380

per workspace / monthBilled monthly

Get started

Plan at a glance

15 users
1 business number
Unlimited US/Canada callsFair Use applies
SMS/MMS serviceBilled separately
300 Voice AI minutesper month
10 GB storage
Full analytics

Business

For a larger team

CA$820

per workspace / monthBilled monthly

Get started

Plan at a glance

30 users
1 business number
Unlimited US/Canada callsFair Use applies
SMS/MMS serviceBilled separately
600 Voice AI minutesper month
10 GB storage
Full analytics

Business adds

View or Full access per channel
Human support

Extra users: CA$15 per user / month

Voice AI minutes are the monthly allowance for AI on the line, shared by the workspace. Bonmoniq selects and runs the models, so there is no API key to manage.

Compare plans

Starter

CA$160per workspace / month

Get started

Team

CA$380per workspace / month

Get started

Business

CA$820per workspace / month

Get started

Compare plans

Calling

Local or national number

Starter: 1
Team: 1
Business: 1

Monthly call allowance

Ordinary calls within and between both countries. Fair Use applies. WhatsApp calls use separate packs.

Starter: Unlimited US/Canada callsFair Use applies
Team: Unlimited US/Canada callsFair Use applies
Business: Unlimited US/Canada callsFair Use applies

WhatsApp calls

Outgoing WhatsApp calls are unavailable for US and Canadian business numbers.

Starter: Paid packs, incoming only
Team: Paid packs, incoming only
Business: Paid packs, incoming only

Simultaneous outgoing calls

3 across the workspace, 1 per user. Extra users or numbers don’t increase it. Incoming calls are separate.

Starter: 3
Team: 3
Business: 3

Browser calling

Starter: Included
Team: Included
Business: Included

Call flows and business hours

Starter: Included
Team: Included
Business: Included

Voicemail

Starter: Included
Team: Included
Business: Included

Call recording

Starter: Included
Team: Included
Business: Included

Call transfers

Starter: Included
Team: Included
Business: Included

Hold and forwarding

Starter: Included
Team: Included
Business: Included

Live call captions

Starter: Included
Team: Included
Business: Included

Premium voice

Selected separately in the app. Standard Voice AI pack prices don’t cover Premium synthesis.

Starter: Included
Team: Included
Business: Included

Local or national number	1	1	1
Monthly call allowance More about Monthly call allowance Ordinary calls within and between both countries. Fair Use applies. WhatsApp calls use separate packs.	Unlimited US/Canada callsFair Use applies	Unlimited US/Canada callsFair Use applies	Unlimited US/Canada callsFair Use applies
WhatsApp calls More about WhatsApp calls Outgoing WhatsApp calls are unavailable for US and Canadian business numbers.	Paid packs, incoming only	Paid packs, incoming only	Paid packs, incoming only
Simultaneous outgoing calls More about Simultaneous outgoing calls 3 across the workspace, 1 per user. Extra users or numbers don’t increase it. Incoming calls are separate.	3	3	3
Browser calling	Included	Included	Included
Call flows and business hours	Included	Included	Included
Voicemail	Included	Included	Included
Call recording	Included	Included	Included
Call transfers	Included	Included	Included
Hold and forwarding	Included	Included	Included
Live call captions	Included	Included	Included
Premium voice More about Premium voice Selected separately in the app. Standard Voice AI pack prices don’t cover Premium synthesis.	Included	Included	Included

Call minutes are shared by the whole workspace. Up to 3 simultaneous outgoing calls per workspace, 1 per user. Unlimited calls are subject to Fair Use.

WhatsApp calls are separate from unlimited calling, with paid incoming-only packs. Outgoing WhatsApp calls are unavailable for US/Canada business numbers.

Messages

SMS/MMS

SMS and MMS

Unlimited ordinary use with Fair Use. SMS/MMS service and campaign fees are additional. Registration is required before sending.

Registration required

Starter: Unlimited
Team: Unlimited
Business: Unlimited

SMS/MMS service

Starter: CA$75per month
Team: CA$75per month
Business: CA$75per month

Campaign maintenance

Registration includes campaign month one. This fee starts in month two. Non-standard campaigns may cost more; the price is agreed before activation.

Starter: from CA$30*per month
Team: from CA$30*per month
Business: from CA$30*per month

Registration fee

Self-service registration

You submit registration. First campaign month included; SMS/MMS service is billed separately from activation. Paid repeat checks may apply if details need correction.

Starter: CA$90one-time *
Team: CA$90one-time *
Business: CA$90one-time *

Registration by Bonmoniq

Bonmoniq handles registration. Full refund if registration cannot be completed. Includes the first campaign month only, not SMS/MMS service.

Starter: CA$300one-time *
Team: CA$300one-time *
Business: CA$300one-time *

Additional WhatsApp

Business account

Connect one WhatsApp Business account to the workspace. WhatsApp messages are bought separately as packs.

Starter: Add-on
Team: Add-on
Business: Add-on

Messages per month

No WhatsApp messages are included. Buy WhatsApp message packs separately; SMS/MMS service is billed separately.

Starter: Add-on
Team: Add-on
Business: Add-on

SMS/MMS
SMS and MMS More about SMS and MMS Unlimited ordinary use with Fair Use. SMS/MMS service and campaign fees are additional. Registration is required before sending. Registration required	Unlimited	Unlimited	Unlimited
SMS/MMS service	CA$75per month	CA$75per month	CA$75per month
Campaign maintenance More about Campaign maintenance Registration includes campaign month one. This fee starts in month two. Non-standard campaigns may cost more; the price is agreed before activation.	from CA$30*per month	from CA$30*per month	from CA$30*per month
Registration fee
Self-service registration More about Self-service registration You submit registration. First campaign month included; SMS/MMS service is billed separately from activation. Paid repeat checks may apply if details need correction.	CA$90one-time *	CA$90one-time *	CA$90one-time *
Registration by Bonmoniq More about Registration by Bonmoniq Bonmoniq handles registration. Full refund if registration cannot be completed. Includes the first campaign month only, not SMS/MMS service.	CA$300one-time *	CA$300one-time *	CA$300one-time *
Additional WhatsApp
Business account More about Business account Connect one WhatsApp Business account to the workspace. WhatsApp messages are bought separately as packs.	Add-on	Add-on	Add-on
Messages per month More about Messages per month No WhatsApp messages are included. Buy WhatsApp message packs separately; SMS/MMS service is billed separately.	Add-on	Add-on	Add-on

* First campaign month included in either registration option. SMS and MMS have unlimited ordinary use with Fair Use, for sending to US recipients only, separate from WhatsApp messages. Business eligibility and registration are required before sending. Choose one registration option for texting US numbers or using a toll-free number. Campaign maintenance depends on the type of messages you send and is calculated from your registration answers.

AI assistance

Voice AI minutes per month

An AI-handled call uses call minutes and AI minutes at the same time.

Starter: 100 min
Team: 300 min
Business: 600 min

Answers from your knowledge base

Starter: Included
Team: Included
Business: Included

Takes messages and routes calls

Starter: Included
Team: Included
Business: Included

Conversation and customer summaries

Starter: Included
Team: Included
Business: Included

Suggested replies

You review and send each reply.

Starter: Included
Team: Included
Business: Included

Voice AI minutes per month More about Voice AI minutes per month An AI-handled call uses call minutes and AI minutes at the same time.	100 min	300 min	600 min
Answers from your knowledge base	Included	Included	Included
Takes messages and routes calls	Included	Included	Included
Conversation and customer summaries	Included	Included	Included
Suggested replies More about Suggested replies You review and send each reply.	Included	Included	Included

Customer workspace

Shared inbox

Starter: Included
Team: Included
Business: Included

Contacts and mini CRM

Starter: Included
Team: Included
Business: Included

Customer interaction history

Starter: Included
Team: Included
Business: Included

Internal notes

Starter: Included
Team: Included
Business: Included

Tasks and Kanban boards

Starter: Included
Team: Included
Business: Included

Knowledge base and documents

Starter: Included
Team: Included
Business: Included

Shared calendars

Starter: Unlimited
Team: Unlimited
Business: Unlimited

Appointments and table bookings

Starter: Included
Team: Included
Business: Included

Callbacks

Starter: Included
Team: Included
Business: Included

API and MCP access

Connect software and AI tools to workspace data. Existing permissions and usage limits apply.

Starter: Included
Team: Included
Business: Included

Webhooks

Send workspace events to connected systems.

Starter: Included
Team: Included
Business: Included

Supported integrations

Starter: Included
Team: Included
Business: Included

Shared tags

Starter: Included
Team: Included
Business: Included

Workspace search

Starter: Included
Team: Included
Business: Included

Contact CSV import and export

Starter: Included
Team: Included
Business: Included

Shared inbox	Included	Included	Included
Contacts and mini CRM	Included	Included	Included
Customer interaction history	Included	Included	Included
Internal notes	Included	Included	Included
Tasks and Kanban boards	Included	Included	Included
Knowledge base and documents	Included	Included	Included
Shared calendars	Unlimited	Unlimited	Unlimited
Appointments and table bookings	Included	Included	Included
Callbacks	Included	Included	Included
API and MCP access More about API and MCP access Connect software and AI tools to workspace data. Existing permissions and usage limits apply.	Included	Included	Included
Webhooks More about Webhooks Send workspace events to connected systems.	Included	Included	Included
Supported integrations	Included	Included	Included
Shared tags	Included	Included	Included
Workspace search	Included	Included	Included
Contact CSV import and export	Included	Included	Included

Team size

Users included

Starter: 3
Team: 15
Business: 30

Extra users

Starter: Not included
Team: Not included
Business: CA$15per user / month

Owner, administrator and member roles

Starter: Included
Team: Included
Business: Included

Allowances shared by the team

Starter: Included
Team: Included
Business: Included

Users included	3	15	30
Extra users	Not included	Not included	CA$15per user / month
Owner, administrator and member roles	Included	Included	Included
Allowances shared by the team	Included	Included	Included

Channel access

Channel permissions

Choose who can use each number, mailbox and connected channel.

Starter: Included
Team: Included
Business: Included

View-only or full access

Access mode is set per channel.

Starter: Not included
Team: Not included
Business: Included

Channel permissions More about Channel permissions Choose who can use each number, mailbox and connected channel.	Included	Included	Included
View-only or full access More about View-only or full access Access mode is set per channel.	Not included	Not included	Included

Analytics

Overview dashboard

Starter: Included
Team: Included
Business: Included

Call analytics

Starter: Included
Team: Included
Business: Included

Conversation analytics

Starter: Included
Team: Included
Business: Included

Task analytics

Starter: Included
Team: Included
Business: Included

Team and individual analytics

Starter: Included
Team: Included
Business: Included

Overview dashboard	Included	Included	Included
Call analytics	Included	Included	Included
Conversation analytics	Included	Included	Included
Task analytics	Included	Included	Included
Team and individual analytics	Included	Included	Included

Storage

Workspace storage

Shared space for documents and recordings. At capacity, new uploads pause and existing files stay accessible. Recording retention still applies.

Starter: 1 GB
Team: 10 GB
Business: 10 GB

Workspace storage More about Workspace storage Shared space for documents and recordings. At capacity, new uploads pause and existing files stay accessible. Recording retention still applies.	1 GB	10 GB	10 GB

Billing and support

Monthly or annual billing per workspace

Starter: Included
Team: Included
Business: Included

Prepaid balance for usage beyond the plan

Starter: Included
Team: Included
Business: Included

Email support

Starter: Included
Team: Included
Business: Included

AI support

Starter: Included
Team: Included
Business: Included

Human support

Starter: Not included
Team: Not included
Business: IncludedMon–Fri, 09:00–17:00

Monthly or annual billing per workspace	Included	Included	Included
Prepaid balance for usage beyond the plan	Included	Included	Included
Email support	Included	Included	Included
AI support	Included	Included	Included
Human support	Not included	Not included	IncludedMon–Fri, 09:00–17:00

Add-ons

Extra capacity for your workspace. Prices exclude tax.

Additional Voice AI

Each started minute counts: 11 seconds uses 1 minute; 61 seconds uses 2. No charge if the agent leaves within its first 10 seconds.

Extra Standard Voice AI minutes, shared by your team.

300 min
CA$360 per month
1,000 min
CA$1,200 per month

CA$1.20

per AI minute, prepaid

Add in the app

Additional numbers

Add local or national numbers after business verification.

Verification and setup
More about Verification and setup
Charged once per country and number type. A valid approval is reused.
CA$50 one-time
First number
Included in every plan
Number
CA$12 per month
E911
More about E911
Included for the first US or Canadian number. Supplements apply only to extra numbers.
CA$3 per month

CA$12

per month, per additional number

+ CA$3 E911 per month

Add in the app

Incoming WhatsApp calls

Incoming only, separate from unlimited phone calls.

500 min
CA$42 per month
1,000 min
CA$76 per month
5,000 min
CA$336 per month

CA$42

per month, 500 minutes

Add in the app

Additional WhatsApp messages

Optional WhatsApp service and utility message packs, bought separately.

Marketing, verification codes and calls excluded.

500 messages
CA$70 per month
1,000 messages
CA$140 per month

CA$70

per month, 500 messages

Add in the app

Additional storage

More space for your workspace’s files and recordings.

Existing files stay accessible when storage is full.

+50 GB
CA$10 per month
+100 GB
CA$20 per month

CA$20

per month, +100 GB

Add in the app

Monthly packs renew monthly and do not roll over. No annual discount. Number and channel availability depend on your market, verification and provider requirements.

Frequently asked questions

Yes. Every plan includes a business number, but you can start with customer conversations, Messages, Mini CRM, notes, tasks and unlimited shared calendars in your workspace.

Open Bonmoniq

Choose Starter, Team or Business in the app.

Open Bonmoniq