Billing country

France

Plans and pricing

Compare plans, features and billing options.

Billing cycle

Prices in EUR per workspace, excluding tax. Applicable rates depend on your billing country.

Starter

For a small team

€100

per workspace / monthBilled monthly

Get started

Plan at a glance

3 users
1 business number
1,000 call minutesper month
100 Messagesper month
100 Voice AI minutesper month
1 GB storage
Full analytics

Team

For a growing team

€250

per workspace / monthBilled monthly

Get started

Plan at a glance

15 users
1 business number
2,000 call minutesper month
250 Messagesper month
300 Voice AI minutesper month
10 GB storage
Full analytics

Business

For a larger team

€550

per workspace / monthBilled monthly

Get started

Plan at a glance

30 users
1 business number
5,000 call minutesper month
500 Messagesper month
600 Voice AI minutesper month
10 GB storage
Full analytics

Business adds

View or Full access per channel
Human support

Extra users: €10 per user / month

Voice AI minutes are the monthly allowance for AI on the line, shared by the workspace. Bonmoniq selects and runs the models, so there is no API key to manage.

Compare plans

Starter

€100per workspace / month

Get started

Team

€250per workspace / month

Get started

Business

€550per workspace / month

Get started

Compare plans

Calling

Local or national number

Starter: 1
Team: 1
Business: 1

Monthly call allowance

One shared monthly allowance for incoming and outgoing phone calls and eligible WhatsApp calls. Calls stay within the number’s country.

Starter: 1,000 min
Team: 2,000 min
Business: 5,000 min

WhatsApp calls

Uses the same minutes as phone calls, not the message allowance.

Starter: Included
Team: Included
Business: Included

Simultaneous outgoing calls

3 across the workspace, 1 per user. Extra users or numbers don’t increase it. Incoming calls are separate.

Starter: 3
Team: 3
Business: 3

Browser calling

Starter: Included
Team: Included
Business: Included

Call flows and business hours

Starter: Included
Team: Included
Business: Included

Voicemail

Starter: Included
Team: Included
Business: Included

Call recording

Starter: Included
Team: Included
Business: Included

Call transfers

Starter: Included
Team: Included
Business: Included

Hold and forwarding

Starter: Included
Team: Included
Business: Included

Live call captions

Starter: Included
Team: Included
Business: Included

Premium voice

Selected separately in the app. Standard Voice AI pack prices don’t cover Premium synthesis.

Starter: Included
Team: Included
Business: Included

Local or national number	1	1	1
Monthly call allowance More about Monthly call allowance One shared monthly allowance for incoming and outgoing phone calls and eligible WhatsApp calls. Calls stay within the number’s country.	1,000 min	2,000 min	5,000 min
WhatsApp calls More about WhatsApp calls Uses the same minutes as phone calls, not the message allowance.	Included	Included	Included
Simultaneous outgoing calls More about Simultaneous outgoing calls 3 across the workspace, 1 per user. Extra users or numbers don’t increase it. Incoming calls are separate.	3	3	3
Browser calling	Included	Included	Included
Call flows and business hours	Included	Included	Included
Voicemail	Included	Included	Included
Call recording	Included	Included	Included
Call transfers	Included	Included	Included
Hold and forwarding	Included	Included	Included
Live call captions	Included	Included	Included
Premium voice More about Premium voice Selected separately in the app. Standard Voice AI pack prices don’t cover Premium synthesis.	Included	Included	Included

Call minutes are shared by the whole workspace. Up to 3 simultaneous outgoing calls per workspace, 1 per user.

Phone and eligible WhatsApp calls share this bank and any extra minute packs.

Messages

Business account

One WhatsApp connection shared by the workspace.

Starter: 1
Team: 1
Business: 1

Messages per month

Shared by your team. Counts messages, not contacts or conversations. Calls and SMS/MMS have separate allowances.

Starter: 100
Team: 250
Business: 500

WhatsApp
Business account More about Business account One WhatsApp connection shared by the workspace.	1	1	1
Messages per month More about Messages per month Shared by your team. Counts messages, not contacts or conversations. Calls and SMS/MMS have separate allowances.	100	250	500

Included WhatsApp messages are shared by the whole workspace.

AI assistance

Voice AI minutes per month

An AI-handled call uses call minutes and AI minutes at the same time.

Starter: 100 min
Team: 300 min
Business: 600 min

Answers from your knowledge base

Starter: Included
Team: Included
Business: Included

Takes messages and routes calls

Starter: Included
Team: Included
Business: Included

Conversation and customer summaries

Starter: Included
Team: Included
Business: Included

Suggested replies

You review and send each reply.

Starter: Included
Team: Included
Business: Included

Voice AI minutes per month More about Voice AI minutes per month An AI-handled call uses call minutes and AI minutes at the same time.	100 min	300 min	600 min
Answers from your knowledge base	Included	Included	Included
Takes messages and routes calls	Included	Included	Included
Conversation and customer summaries	Included	Included	Included
Suggested replies More about Suggested replies You review and send each reply.	Included	Included	Included

Customer workspace

Shared inbox

Starter: Included
Team: Included
Business: Included

Contacts and mini CRM

Starter: Included
Team: Included
Business: Included

Customer interaction history

Starter: Included
Team: Included
Business: Included

Internal notes

Starter: Included
Team: Included
Business: Included

Tasks and Kanban boards

Starter: Included
Team: Included
Business: Included

Knowledge base and documents

Starter: Included
Team: Included
Business: Included

Shared calendars

Starter: Unlimited
Team: Unlimited
Business: Unlimited

Appointments and table bookings

Starter: Included
Team: Included
Business: Included

Callbacks

Starter: Included
Team: Included
Business: Included

API and MCP access

Connect software and AI tools to workspace data. Existing permissions and usage limits apply.

Starter: Included
Team: Included
Business: Included

Webhooks

Send workspace events to connected systems.

Starter: Included
Team: Included
Business: Included

Supported integrations

Starter: Included
Team: Included
Business: Included

Shared tags

Starter: Included
Team: Included
Business: Included

Workspace search

Starter: Included
Team: Included
Business: Included

Contact CSV import and export

Starter: Included
Team: Included
Business: Included

Shared inbox	Included	Included	Included
Contacts and mini CRM	Included	Included	Included
Customer interaction history	Included	Included	Included
Internal notes	Included	Included	Included
Tasks and Kanban boards	Included	Included	Included
Knowledge base and documents	Included	Included	Included
Shared calendars	Unlimited	Unlimited	Unlimited
Appointments and table bookings	Included	Included	Included
Callbacks	Included	Included	Included
API and MCP access More about API and MCP access Connect software and AI tools to workspace data. Existing permissions and usage limits apply.	Included	Included	Included
Webhooks More about Webhooks Send workspace events to connected systems.	Included	Included	Included
Supported integrations	Included	Included	Included
Shared tags	Included	Included	Included
Workspace search	Included	Included	Included
Contact CSV import and export	Included	Included	Included

Team size

Users included

Starter: 3
Team: 15
Business: 30

Extra users

Starter: Not included
Team: Not included
Business: €10per user / month

Owner, administrator and member roles

Starter: Included
Team: Included
Business: Included

Allowances shared by the team

Starter: Included
Team: Included
Business: Included

Users included	3	15	30
Extra users	Not included	Not included	€10per user / month
Owner, administrator and member roles	Included	Included	Included
Allowances shared by the team	Included	Included	Included

Channel access

Channel permissions

Choose who can use each number, mailbox and connected channel.

Starter: Included
Team: Included
Business: Included

View-only or full access

Access mode is set per channel.

Starter: Not included
Team: Not included
Business: Included

Channel permissions More about Channel permissions Choose who can use each number, mailbox and connected channel.	Included	Included	Included
View-only or full access More about View-only or full access Access mode is set per channel.	Not included	Not included	Included

Analytics

Overview dashboard

Starter: Included
Team: Included
Business: Included

Call analytics

Starter: Included
Team: Included
Business: Included

Conversation analytics

Starter: Included
Team: Included
Business: Included

Task analytics

Starter: Included
Team: Included
Business: Included

Team and individual analytics

Starter: Included
Team: Included
Business: Included

Overview dashboard	Included	Included	Included
Call analytics	Included	Included	Included
Conversation analytics	Included	Included	Included
Task analytics	Included	Included	Included
Team and individual analytics	Included	Included	Included

Storage

Workspace storage

Shared space for documents and recordings. At capacity, new uploads pause and existing files stay accessible. Recording retention still applies.

Starter: 1 GB
Team: 10 GB
Business: 10 GB

Workspace storage More about Workspace storage Shared space for documents and recordings. At capacity, new uploads pause and existing files stay accessible. Recording retention still applies.	1 GB	10 GB	10 GB

Billing and support

Monthly or annual billing per workspace

Starter: Included
Team: Included
Business: Included

Prepaid balance for usage beyond the plan

Starter: Included
Team: Included
Business: Included

Email support

Starter: Included
Team: Included
Business: Included

AI support

Starter: Included
Team: Included
Business: Included

Human support

Starter: Not included
Team: Not included
Business: IncludedMon–Fri, 09:00–17:00

Monthly or annual billing per workspace	Included	Included	Included
Prepaid balance for usage beyond the plan	Included	Included	Included
Email support	Included	Included	Included
AI support	Included	Included	Included
Human support	Not included	Not included	IncludedMon–Fri, 09:00–17:00

Add-ons

Extra capacity for your workspace. Prices exclude tax.

Additional Voice AI

Each started minute counts: 11 seconds uses 1 minute; 61 seconds uses 2. No charge if the agent leaves within its first 10 seconds.

Extra Standard Voice AI minutes, shared by your team.

300 min
€120 per month
1,000 min
€400 per month

€0.40

per AI minute, prepaid

Add in the app

Additional numbers

Add local or national numbers after business verification.

Verification and setup
More about Verification and setup
Charged once per country and number type. A valid approval is reused.
€30 one-time
First number
Included in every plan

€6

per month, per additional number

Add in the app

Additional call minutes

Extra team minutes for phone and eligible WhatsApp calls within the number’s country.

500 min
€35 per month
1,000 min
€65 per month

€35

per month, 500 call minutes

Add in the app

Additional messages

Extra WhatsApp service and utility messages.

Marketing, verification codes and calls excluded.

500 messages
€50 per month
1,000 messages
€100 per month

€50

per month, 500 messages

Add in the app

Additional storage

More space for your workspace’s files and recordings.

Existing files stay accessible when storage is full.

+50 GB
€10 per month
+100 GB
€20 per month

€20

per month, +100 GB

Add in the app

Monthly packs renew monthly and do not roll over. No annual discount. Number and channel availability depend on your market, verification and provider requirements.

Frequently asked questions

Yes. Every plan includes a business number, but you can start with customer conversations, Messages, Mini CRM, notes, tasks and unlimited shared calendars in your workspace.

Open Bonmoniq

Choose Starter, Team or Business in the app.

Open Bonmoniq